Which Types Of Apps Are Not Supported By A 64-bit Edition Of Windows 10

The Windows Help program is not supported in Windows 10, Windows Server 2012 or later versions of Windows Server. The Windows Assist program is bachelor for Windows Vista, 7, 8 and 8.1 only.

Microsoft strongly recommends that software developers discontinue using the Windows Help awarding. Software developers who ship programs that rely on .hlp files are encouraged to transition their Help experience to an alternative Help file format, such as CHM, HTML, or XML. For more information see the MSDN article Which Version of Aid do I Demand? While Microsoft develops future Help technologies, we encourage Help authors to continue using HTML Help 1.4. HTML Aid 1.4 is included in Windows versions starting with Windows seven.

Symptoms

When you try to open up Assist in Windows-based programs, you receive i of the post-obit error messages.

The Help for this program was created in Windows Help format, which was used in previous versions of Windows and it is not supported in Windows Vista.

The Assist for this plan was created in Windows Help format, which depends on a characteristic that isn't included in this version of Windows. However, you lot can download a program that will allow you to view Assist created in the Windows Assistance format.

The Help for this program was created in Windows Help format, which depends on a characteristic that isn't included in this version of Windows. For more data, become to the Microsoft Assistance and Back up website.

Resolution

To view 32-bit Aid files with the .hlp file extension in Windows, you will need to download and install WinHlp32.exe from the Microsoft Download Heart.

4013443 WinHlp32.exe for x86-based versions of Windows 8.ane
4013443 WinHlp32.exe for x64-based versions of Windows 8.ane
4013443 WinHlp32.exe for Windows 8
4013443 WinHlp32.exe for Windows 7
4013443 WinHlp32.exe for Windows Server 2008
4013443 WinHlp32.exe for Windows Server 2008 R2
4013443 WinHlp32.exe for Windows Vista

Important notes for downloading this program

Open up the links past using Internet Explorer.
If yous see a "Validation Required" message when you open up the download page, click Proceed, then follow the on-screen instructions.
When you are prompted to download the file, select the file name that contains "x64" for 64-bit versions of Windows or "x86" for 32-bit versions of Windows. Apply the post-obit automobile-detection information to brand your choice.
The Windows Help plan is not supported in Windows Server 2012 or afterward versions of Windows Server.

If you run into problems when you install WinHlp32.exe or apply Help, go to the "More information" section.

More information for advanced users

This problem occurs when Windows Aid uses an before version of the Windows Help program (WinHlp32.exe) to brandish content.

Known bug that may occur when you install WinHlp32.exe

Windows Update mistake 80070422

Manually fix this problem

If you receive Windows Update error 80070422 when you download the WinHlp32.exe update, you may have to change the Windows Update service settings, and then restart the service. To practise this, follow these steps:

Click Showtime, and type Services in the Start Search or Search Programs and files text box.
Double-click Services from the Programs list. If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.
Right-click the Windows Update service, and and then click Backdrop.
On the General tab, brand sure that Automatic is selected next to Startup type.
Next to Service status, check whether the service is started. If it is non started, click Start. If you are prompted for an ambassador password or for confirmation, blazon the password, or provide confirmation.
Click OK.

Known bug that may occur after you lot install WinHlp32.exe

The following list shows the known functionality regressions from previous releases of WinHlp32.exe. The following known issues apply only to the version of WinHlp32.exe that is discussed in this article.

Macros are disabled

By default, the post-obit macros are disabled in Windows Assistance:
- ExecFile
- RegisterRoutine
- ShellExecute
- ShortCut
- Generate
- Test
- ExecProgram
Withal, all other macros in .hlp files will part equally they did in past releases. Therefore, if an .hlp file that depends on these macros is opened after you install Windows Help for Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2, some functionality of the file may non work correctly. If this occurs, yous may receive the following error message:

There was a problem running the macro. (1037)

If you have to use these macros, you tin can turn them on by using the Group Policy workaround or the registry workaround that is described in the "Registry entries and group policies for network administrators" section.
Cannot access .hlp files that are stored on intranet sites

By default, y'all cannot use WinHlp32.exe to access .hlp files that are stored on intranet sites. If you try to open a remote file, you receive the following fault bulletin:

Cannot display this help file. Try opening the help file again, and if yous still receive this message, copy the help file to a dissimilar bulldoze, and try again.

If you have to access .hlp files that are stored on intranet sites, you can unblock them by using the Grouping Policy workaround or registry workaround that is described in the "Registry entries and group policies for network administrators" department.
Noninteractive user access is blocked

Admission has been blocked to .hlp files past noninteractive users, such as organization processes. The user does not receive an fault message when this error occurs.
Elevate-and-driblet functionality is disabled

Support for drag-and-drop functionality in the awarding has been disabled. The user does not receive an mistake message when this error occurs.
Dependencies on "How to Use Help" files

The Help files that are titled "How to Use Help" were removed from Windows Vista and Windows Server 2008. The following files were removed:
- Windows.hlp
- Winhlp32.hlp
- Winhlp32.cnt
- Winhelp.cnt
- Nocntnt.cnt
Notes
- These files are not included in Windows vii or in Windows Server 2008 R2.
- The .hlp files that depend on these files may return an error when yous try to open them.

How to address compatibility issues that are related to WinHlp32.exe

You can use the WinHlp32.exe to view 32-chip Help files. This release provides Group Policy settings and registry subkeys that you can apply to work around application-compatibility issues. For instance, the Group Policy settings and registry subkeys can be used to resolve issues that are related to macros in .hlp files and to admission .hlp files that are stored on intranet sites. However, if users view Help files from an unknown source, the computer will be put at more gamble if they enable these policies or these settings. Therefore, you lot should employ circumspection when you lot decide whether to implement the application-compatibility workarounds that are described in this section.

Use the following questions to make up one's mind whether to install WinHlp32.exe, and which policy changes and registry changes to make.

Do you have to have the applications and the functionality that are affected by the removal of WinHlp32.ex?
- How many applications crave WinHlp32.exe? How many applications are affected by the functionality changes? How of import are these applications?
- How astringent is the malfunction that'south caused past the changes?
What are your security requirements and security capabilities?
- Which is more than important: That you tin use the WinHlp32.exe functionality or that you lot make sure that your security is as potent equally possible?
- Do external security measures, such as a local or a corporate firewall, requite you sufficient confidence that you tin install WinHlp32.exe and make the policy changes or the registry changes that are described in this commodity?
If you are in an organization, does your organization deliver content in the .hlp format?
- Can you modify the plan or the contents so that they do non have to use WinHlp32.exe functionality? For example, tin you convert the help content that is currently in the .hlp format to an alternative file format such as .chm, .html, or .xml?
- Does your system store .hlp files on an intranet site? Can y'all install these files locally instead?

How to enable macros on a single computer after you install WinHlp32.exe

Later y'all install the WinHelp32.exe program that is discussed in this article, certain macros are disabled. For more data virtually this outcome, see the "Known bug" section.

This department contains steps to re-enable these macros past modifying a registry cardinal. If your computer is in a managed environment, exercise not follow these steps without first consulting with your IT section. Information technology departments may decide not to re-enable macros or they may decide to re-enable them past using group policies. Information technology departments should read this article in its entirety before yous go along.

Warning This article offers data nearly how to piece of work around problems that are caused past changes in this release of Windows Assistance. Even so, Microsoft makes no specific recommendations about which registry keys and which values are right for your unique surroundings. If you are in a managed environment, your IT section is the best approximate of how to weigh the advantages of these workarounds confronting the risks of using them. The safer course is to utilize no registry workarounds at all.

Notation To perform the steps in this task, you must be logged on to the computer by using an administrator account. By using an ambassador account, you can brand changes to your calculator that you cannot make with any other business relationship, such equally a standard account.

To log on by using an administrator business relationship, you must know the password for an ambassador account on your computer. If yous are performing these steps on your personal computer, you are likely already logged on by using an ambassador account. If you are performing these steps on a computer at work, you might take to ask the arrangement administrator for aid.

Manually enable macros on a single estimator

Important
Follow the steps in this section advisedly. Serious issues might occur if you alter the registry incorrectly. Before yous modify it, back up the registry for restoration in case problems occur.

To enable macros on a unmarried reckoner after you install WinHelp32.exe, follow these steps:

Log on past using an administrator business relationship.
Press the Windows logo primal + R, blazon regedit, so click OK.
If you lot are prompted for an administratorpassword or for confirmation, type the countersign, or click Go on.
On 32-flake editions of Windows, locate and so select the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
On 64-scrap editions of Windows, locate and then select the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft
On the Edit menu, point to New, and so click Central.
Type WinHelp, and then press Enter.
Click the WinHelp fundamental.
On the Edit bill of fare, point to New, and and so click DWORD (32-bit) Value.
Type AllowProgrammaticMacros, and and then press Enter.
On the Edit bill of fare, click Alter.
In the Value information box, type 1, click Hexadecimal in the Base area, and then click OK.
Go out Registry Editor.

How to unblock .hlp files that are stored on an intranet on a single computer after yous install WinHlp32.exe

After you install the WinHelp32.exe file that is discussed in this article, .hlp files that are stored on intranet sites are blocked. For more information virtually this issue, see the "Known issues" section.

This commodity contains steps to unblock these .hlp files by modifying a registry key. If your computer is in a managed environment, do not follow these steps without first consulting with your It department. It departments may decide not to re-enable macros or they may decide to re-enable them past using group policies.

Of import This article contains information that shows you how to assistance lower security settings or how to plow off security features on a computer. You can make these changes to piece of work around a specific problem. Earlier y'all make these changes, we recommend that yous evaluate the risks that are associated with implementing this workaround in your particular environment. If you lot implement this workaround, take whatever advisable boosted steps to assist protect the estimator.

Alarm This commodity offers information well-nigh how to work around issues that are caused by changes in this release of Windows Help. However, Microsoft makes no specific recommendations almost which registry keys and which values are right for your unique environment. If y'all are in a managed surround, your IT department is the all-time judge of how to weigh the advantages of these workarounds against the risks of using them. The safer course is to use no registry workarounds at all.

Notation To perform the steps in this task, you must be logged on to the computer by using an ambassador account. By using an administrator account, you can make changes to your calculator that you cannot make with any other account, such equally a standard business relationship.

To log on by using with an administrator account, y'all must know the password for an administrator account on your figurer. If you are performing these steps on your personal computer, you are likely already logged on with an administrator business relationship. If yous are performing these steps on a computer at work, you might have to ask the system ambassador for help.

Manually unblock .hlp files that are stored on an intranet on a single computer

Of import
Follow the steps in this section advisedly. Serious problems might occur if you modify the registry incorrectly. Before you modify it, support the registry for restoration in example problems occur.

To unblock .hlp files after you install WinHelp32.exe, follow these steps:

Log on by using an administrator account.
Press the Windows logo key + R, type regedit, and and then click OK.
If yous are prompted for an administratorpassword or for confirmation, blazon the password, or click Proceed.
On 32-fleck editions of Windows, locate and then select the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft
On 64-bit editions of Windows, locate and then select the post-obit registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft
On the Edit menu, point to New, and and so click Key.
Type WinHelp, and then press Enter.
Click the WinHelp cardinal.
On the Edit menu, point to New, and then click DWORD (32-bit) Value.
Type AllowIntranetAccess, then press Enter.
On the Edit menu, click Modify.
In the Value data box, type 1, click Hexadecimal in the Base area, and then click OK.
Exit Registry Editor.

Registry entries and group policies for network administrators

Warning This workaround may make a computer or a network more vulnerable to attack by malicious users or by malicious software such as viruses. Nosotros exercise not recommend this workaround but are providing this data and so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Alert This commodity offers information about how to work around issues that are acquired past changes in this release of Windows Assist. Notwithstanding, Microsoft makes no specific recommendations about which registry keys and which values are right for your organization. Your IT department is the best gauge of how to weigh the advantages of these workarounds against the risks of using them. The safer course is to use no registry workarounds at all.

The WinHlp32.exe download provides Group Policy settings and registry entries to piece of work effectually two known issues in this release of Windows Help. By using the following Group Policy settings or registry entries, network administrators and individual users can re-enable macros and unblock .hlp files that are stored on intranet sites. A local computer Grouping Policy setting and a electric current user Grouping Policy setting are provided as a workaround for each characteristic. You tin also use a user registry setting to manage each characteristic.

For each characteristic, precedence is given in the following club:

Local reckoner Group Policy
Current user Group Policy
User registry setting

If a policy has not been fix for a feature, and the user registry setting for the feature has not been gear up, the features volition behave every bit described in the "Known issues" section.

Important This section, method, or task contains steps that tell you how to change the registry. Nevertheless, serious problems might occur if yous modify the registry incorrectly. Therefore, make sure that you follow these steps advisedly. For added protection, back up the registry before you alter it. Then, y'all can restore the registry if a trouble occurs. For more information nigh how to dorsum up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to support and restore the registry in Windows

How to enable macros

Network administrators can use the Allow programmatic macros in WinHlp32.exe Grouping Policy setting to plow on or to turn off macros in .hlp files. Administrators can use the Group Policy Management Panel (GPMC) to manage this Group Policy setting. For more data about Group Policy, run across the "References" section.

If neither the local computer Group Policy nor the electric current user Grouping Policy for this feature has been ready, users can modify the user registry setting for this feature to plough on or to turn off macros in .hlp files. To modify this setting, users must commencement add the following new subkey to the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WinHelp So, users must add a DWORD value that is named AllowProgrammaticMacros to this subkey. If the value for AllowProgrammaticMacros is set to ane, the macros volition be turned on. If the value is ready to 0, the macros will be turned off. If this registry value does not be, the macros will be turned off.
How to unblock .hlp files that are stored on an intranet

Network administrators tin use the Permit WinHlp32.exe to access .hlp files stored on intranet sites Group Policy setting to unblock .hlp files that are stored on the intranet. Administrators can apply the GPMC to manage this Group Policy setting. For more information almost Group Policy, see the "References" section.

If neither Grouping Policy setting for this feature has been set up, users can modify the user registry setting for this feature to block or to unblock .hlp files that are stored on intranet sites. To change this setting, users must first add the post-obit new subkey to the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WinHelp Then, users must add a DWORD value that is named AllowIntranetAccess to this subkey. If the value for AllowIntranetAccess is ready to 1, the .hlp files that are stored on intranet sites will be bachelor. If the value is set to 0, the .hlp files that are stored on intranet sites will be blocked. If this registry value does non be, the .hlp files that are stored on intranet sites volition be blocked.

Aid content providers who release .hlp files

Starting with Windows Vista, the older Help component (WinHlp32.exe) is replaced by a new Help component that adds more than functionality for newer versions of Windows.

The WinHlp32.exe engineering science will not be supported in its current form in futurity Windows releases. Therefore, we strongly recommend that software developers no longer use this Windows Help plan. Software developers who release programs that rely on .hlp files are encouraged to transition their Help systems to an alternative Help file format, such as .chm, .html, or .xml. They will too have to alter their calls from the WinHelp API to the new content source. Several 3rd-party tools are available to help software developers catechumen Help content from one format to another format.

Note Windows Vista, Windows vii, Windows Server 2008, and Windows Server 2008 R2 still includes WinHelp.exe for 16-bit .hlp files. The WinHelp.exe program is a version of Windows Assist for sixteen-flake .hlp files.

References